1. INTRODUCTION

Your privacy is important to us at AccelPay. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://www.accelpay.io/ and our services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This Privacy Policy is part of our Terms of Service, which govern your use of the Services.

2. ABOUT US

Contact Information:
Email: dpo@accelpay.io
Phone: 908-883-4128

3. INFORMATION WE COLLECT

3.1 Personal Information

We only collect personal information by fair and lawful means, with your knowledge and consent. We collect information necessary to provide our services, including data needed to process transactions, connect consumers with retailers, facilitate product delivery through third-party fulfillment, and improve our platform's functionality. This may include identity information, contact details, business information, payment data, technical information, usage patterns, and geographic data when needed for location-based features.

3.2 Collection Methods

We collect information through:

• Direct interactions (when you fill out forms on our website)

• Automated technologies or interactions (cookies, server logs)

• Third parties (e.g., payment processors, analytics providers)

4. HOW WE USE YOUR INFORMATION

We use your personal information only when we truly need it to provide services to you. Specifically, we use your information to:

• Create and manage your account

• Process payments and transactions

• Provide customer support

• Communicate with you about our services

• Improve our website and services

• Comply with legal obligations

• Prevent fraud and abuse

5. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• To provide you with the services you have requested

• To comply with our legal obligations

• To resolve disputes and enforce our agreements

• To support our legitimate business interests

The length of time we keep your personal information depends on the nature and sensitivity of the data, the purposes for which it was collected, applicable legal requirements, and our legitimate business needs. When personal information is no longer needed for the purposes for which it was collected, we will securely delete or anonymize it in accordance with applicable laws.

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6. INFORMATION SHARING AND DISCLOSURE

6.1 Third-Party Service Providers

We may share your information with third-party vendors and service providers who perform services on our behalf. These third parties assist us with various business functions, which may include:

• Analytics and data insights

• Customer communication and marketing

• Payment processing

• Infrastructure and platform monitoring

• Customer support services

• Advertising and remarketing

• Data management and storage

Each service provider has access only to the information necessary to perform their specific functions and is not permitted to use it for other purposes. The specific third-party services we use may change over time as we improve our platform.

6.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

6.3 Business Transfers

If AccelPay is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

7. DATA SECURITY

We protect your data within commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You have the right to request copies of your personal information.

• Right to Rectification: You have the right to request that we correct inaccurate information.

• Right to Erasure: You have the right to request that we delete your personal information.

• Right to Restrict Processing: You have the right to request that we restrict processing of your personal information.

• Right to Data Portability: You have the right to request that we transfer your data to another organization.

• Right to Object: You have the right to object to our processing of your personal information.

To exercise any of these rights, please contact us at dpo@accelpay.io.

9. COOKIES AND TRACKING TECHNOLOGIES

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us improve your experience and deliver more personalized services.

9.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function

• Analytical/Performance Cookies: Allow us to recognize and count visitors

• Functionality Cookies: Remember your preferences

• Targeting Cookies: Record your visit, pages visited, and links followed

9.3 Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country.

When we transfer your information to other countries, we implement appropriate safeguards to ensure your information receives an adequate level of protection, including:

• Standard contractual clauses

• Data processing agreements

11. CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.

12. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites that are not operated by us. We have no control over the content, privacy policies, or practices of these third-party websites and cannot accept responsibility for them. We encourage you to review the privacy policies of any third-party websites you visit.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

For significant changes, we will provide a more prominent notice, which may include an email notification to users where appropriate.

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the changes.

14. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer:

Email: dpo@accelpay.io